About these terms
These terms apply when you use this website and when you work with Autonomo (“we”, “us”). By using the site or our services, you agree to them. If you become a client, we will also agree a written service agreement with you. If that agreement and these terms ever differ, the service agreement takes priority.
For any question about these terms, email contact@autonomo-ai.com.
Using this website
You may use this website to learn about our services and to book a call with us. You agree not to misuse it, including by trying to gain unauthorised access, interfering with how it works or using it for anything unlawful.
We work to keep the site accurate and available, but we do not guarantee that it will always be available, error-free or up to date. The content is general information about our services and is not a binding offer.
Discovery calls
Discovery calls are free and carry no obligation on either side. On the call we will tell you honestly whether we think we can book qualified meetings for you. We may decline to take on any client.
Our services
We provide done-for-you lead generation through cold email. The exact scope, target client profile and any other details are set out in your service agreement. We will carry out the services with reasonable skill and care.
Results depend on many things outside our control, such as your market, your offer and how prospects respond, so we do not guarantee a particular number of meetings or any sales outcome.
Fees and payment
Our services are pay per meeting, with no retainer. You pay a fixed fee for each qualified meeting that takes place. The fee and payment terms are agreed with you in writing before we start, and we invoice in line with your service agreement.
Qualified meetings and disputes
A qualified meeting is one with a decision-maker at a company that fits the client profile we agree with you, who has confirmed interest, turns up to the call and is not already a client or in your pipeline.
If you believe a meeting does not meet that standard, you have 48 hours after the meeting to dispute it by email. A meeting disputed on valid grounds is not charged.
Your responsibilities
- Give us accurate information about your business, your offer and your ideal clients.
- Turn up to the meetings we book for you, or let the prospect know in good time if you cannot.
- Make sure your products, services and claims are lawful and that you have the right to offer them.
- Tell us promptly about any existing clients or open opportunities, so we do not book them as new meetings.
Term and cancellation
Client agreements start with a three-month initial term. After that, either side can end the agreement with 30 days’ written notice. Qualified meetings that take place before the agreement ends remain payable.
Either side may end the agreement straight away if the other seriously breaches it and does not put things right within a reasonable time after being asked.
Intellectual property
The content of this website, including its text, design and logo, belongs to Autonomo. You may not copy or reuse it without our permission, except for personal reference.
Your brand, materials and client information remain yours. You give us permission to use them only to provide the services to you.
Confidentiality and data
We keep information about your business confidential and use it only to provide the services. How we handle personal data is explained in our privacy policy.
Third-party services
This site uses third-party services, such as Cal.com for booking calls, and may link to other websites. Those services have their own terms, and we are not responsible for their content or how they operate.
Liability
Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
Subject to that, we are not liable for any indirect or consequential loss, or for loss of profit, revenue, business or opportunity. Our total liability to you in connection with the services is limited to the fees you paid us in the three months before the claim arose.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed. Changes do not affect a service agreement already in place unless we both agree in writing.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.